Terms and Conditions

CANCELLATIONS
2 in 1 Tour program can be cancelled up to 24 hours prior to the walk with an 85% refund. Within 24 hours all reservations are final and cannot be refunded. Walks are held rain or shine with some variations to accommodate the weather. If you are running late for your meeting with our guide, we ask that you call to alert us so that we can relay the message to the guide. No shows are treated as last-minute cancellations and are non-refundable. Cancellations within three business days need to be made by mail to the official e-mail address provided in your confirmation email.

TERM and CONDITIONS
2 in 1 Tour Costumer Terms and Conditions
Revised January 2, 2018

This Agreement sets forth the terms and conditions between City Premium Services Kft. and users who use our services to purchase tours and travel services (“You”) from individuals who provide tours and travel related services (“Tour Guides”). This Agreement explains how You purchase tours and travel services and specifically limits the liability of City Premium Services Kft.

You must read this Agreement before using the Site and booking a Tour. Use of the Site constitutes an agreement to all terms and conditions in this Agreement and you warrant that you understand, agree with and accept all terms and conditions contained here.

1. General

City Premium Services Kft. connects You with Tour Guides who are seeking to provide tours and travel related services. We do this through our website, 2in1tour.com (“Site”), which is a communications and payment processing system that enables the connection between You and the Tour Guides.

You understand that the Tour Guides presented on the Site are independent contractors and that the Tour Guides are not employees or agents of City Premium Services Kft. You hereby understand and expressly agree that City Premium Services Kft. does not control the quality, timing, legality or any other aspect whatsoever of the services actually delivered by the Tour Guides, nor of the integrity, responsibility or any of the actions whatsoever of the Tour Guides.

City Premium Services Kft. uses its best efforts to monitor Tour Guide profiles, service offerings, actions and comments, and suspend privileges to any Tour Guide not adhering to policies of 2in1 tour. By using this Site, you agree to report any alleged improprieties of any Tour Guides to City Premium Services immediately.

2. Transactions

You may seek the services of a Tour Guide through the use of the Site. Once a Tour Guide has accepted your request for service and your payment has been processed, there is a binding contract between You and the Tour Guide. Once you have purchased a tour or travel service, if there are any issues relating to the service that cannot be resolved directly with the Tour Guide, You should contact City Premium Services Kft. and we will attempt to resolve the issue.

2in1 Tour is the Merchant of Record and uses a third party service to process your credit card information for all transactions made through 2in1Tour. We do not store your credit card information on 2in1Tour’s web servers or in paper files. You hereby agree to hold 2in1Tour harmless for any damages that may result should any personal information about You be released by any third parties. For further information regarding that service, please contact 2in1Tour’s credit card processing company: Barion.com

3. Refunds

Any cancellation by You must be made by telephone or email and acknowledged by 2in1Tour. The date on which the request to cancel is received by ToursByLocals will determine the refund due as follows:
2 in 1 Tour program can be cancelled up to 24 hours prior to the walk with an 85% refund. Within 24 hours all reservations are final and cannot be refunded. Walks are held rain or shine with some variations to accommodate the weather. If you are running late for your meeting with our guide, we ask that you call to alert us so that we can relay the message to the guide. No shows are treated as last-minute cancellations and are non-refundable. Cancellations within three business days need to be made by mail to the official e-mail address provided in your confirmation email.
You are strongly encouraged to obtain cancellation insurance. In certain circumstances, this will cover the cost of cancellation.
In some cases, the Tour Guide may cancel a tour due to weather or other circumstance. In the event that the Tour Guide cancels the tour, or does not deliver it as promised, You may choose between a rescheduling of the tour OR a full refund a full refund or a credit towards an alternative tour. If you choose to accept a credit, the difference in the cost of the alternative tour will be refunded by 2in1Tour or paid by You, as applicable.
City Premium Services Kft. is not responsible for any incidental expenses You may have incurred in reliance on the tour or travel services booked on the Site, including, without limitation, expenses arising from the purchase of visas, vaccinations, non-refundable flights, or of any loss of enjoyment.

4. ‘No One left Behind’ Shore Excursion Guarantee

Here are some further details about our guarantee:
We won’t cover you if the reason for missing your tour is caused by your own actions or personal situation, for example if you deviate from the agreed-upon itinerary, become ill, get arrested etc.
You must contact us first so that we can be part of the solution in arranging tour and transportation. You can’t make these arrangements on your own.

5. ACCEPTANCE OF RISK AND WAIVER OF LIABILITY

You acknowledge that all travel involves an element of risk and that some tours offered on the Site may be adventurous in nature and may involve a significant amount of personal risk. You hereby assume all such risk and You, your estate, your family, heirs and assigns hereby release 2in1Tour and the Tour Guide from all claims and causes of action whatsoever arising from any injury, death or other damages, both pecuniary and non-pecuniary, to You that may occur as a result of your participation in the tours offered on the Site or as a result of the negligence of any party, including the Tour Guide or any employee, officer, agent, contractor or assign of 2in1Tour, whether such negligence is passive or active.
Prior to tour commencement, the Tour Guide may ask You to sign a Liability Release, and You can view a copy of the Liability Release by accessing the following link:

Liability release


Whether the signing of the Liability Release is required is disclosed when you use the Site to book the tour.
You are strongly encouraged to obtain suitable medical insurance prior to booking a tour.
We urge you to exercise caution if you purchase any goods during your tour. Neither 2in1Tour or the Tour Guide make any claims about the quality, source or other provenance of any goods which may be available for purchase.

6. Prohibited Use

The Site may not be used to recruit, solicit, or contact Tour Guides for employment or contracting for a business not affiliated with 2in1Tour unless you first obtain express written permission from 2in1Tour.

7. Information Provided by You

You are responsible for providing accurate, timely and complete information in connection with Your registration for and use of the Site. 2in1Tour is not responsible for any claims relating to any inaccurate, untimely or incomplete information provided to us by You.

2in1Tour will only use your information in accordance with our Privacy Policy. 2in1Tour will use its best efforts to ensure the privacy of all other personal information, however we expressly disclaim any liability for any damage that may result should any information be released to any third parties. You hereby agree to hold 2in1Tour harmless for any damages that may result.

2in1Tour uses a third party service to process your credit card information, therefore we have no access to your credit card information. For further information, please contact 2in1Tour’s credit card processing company www.barion.com

8. Modification of the Terms of this Agreement

2in1Tour reserves the right to make changes to this Agreement from time to time. 2in1Tour shall provide notice to You of any substantive and/or material changes to this Agreement or any policies posted on the Site by posting such changes on the Site.

9. Term of Agreement

This Agreement will become effective immediately upon your use of the Site and shall remain effective unless terminated by either party as provided here. Either party may terminate this Agreement by providing the other with written or email notice of such termination which shall be effective immediately upon delivery of such notice to the other party. Furthermore, 2in1Tour may terminate this Agreement immediately for any breach by You of this Agreement or any applicable policy of 2in1Tour as posted on the Site from time to time. In the event of termination or expiration, the following sections shall survive: Section 1 (General); Section 4 (Acceptance of Risk and Waiver of Liability); Section 6 (Information Provided by You); Section 8 (Term of Agreement); Section 9 (Intellectual Property Rights); Section 10 (Notice of Trademark Rights); Section 12 (Disclaimer of Warranties); Section 13 (Limitation of Liability); Section 15 (Legal Claims); and Section 16 (Miscellaneous Provisions).

Should You violate the terms of this Agreement, 2in1Tour reserves the right, without prejudice to any other rights or remedies available to 2in1Tour, to terminate your use of this Site immediately at its sole discretion.

10. Intellectual Property Rights

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that You see or read on the Site is owned by 2in1Tour, or is used with the owner’s permission. This Proprietary Material is protected in all forms, media and technologies. You may not copy, download, use redesign, reconfigure, or retransmit anything from the Site without the prior written permission of City Premium Services Kft.

11. Notice of Trademark Rights

The service marks and trademarks 2in1Tour and the 2in1Tour logo are service marks owned by City Premium Services Kft. . Any other trademarks, service marks, logos and/or trade names appearing on the Site are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the prior written permission of 2in1Tour or the applicable owner.

12. Privacy

2in1Tour is committed to ensuring the privacy of the information you give us. Our Privacy Statement is located on the 2in1Tour Site.

13. Disclaimer of Warranties

YOU EXPRESSLY AGREE THAT THE USE OF THIS SITE IS AT YOUR SOLE RISK. 2in1Tour DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THE SITE. THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.

14. Limitation of Liability

Under no circumstances will 2in1Tour be liable to You for any indirect, incidental, consequential, special or exemplary damages arising from any provision of this Agreement or from the provision of any tours or other services purchased from the Site. Furthermore, the TOTAL liability of 2in1Tour arising with respect to this Agreement and the Site shall in no event exceed the total amounts paid by You to 2in1Tour under this Agreement.

15. Notice

Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail.

16. Legal Claims

For all disputes between City Premium Services Kft. and You relating to the Site, this Agreement, transactions facilitated or conducted through the Site, tours and travel services ordered or purchased through the Site, dealings between You and 2in1Tour, or any related matters (“Disputes”), the parties will attempt to find the least onerous solution to the Dispute. If a Dispute cannot be resolved by the parties, then the Dispute must be resolved before the courts of Hungary, and you hereby irrevocably submit and attorn to the exclusive jurisdiction of the courts of Hungary, in respect of all Disputes. Proceedings regarding Disputes must be commenced in a court of competent jurisdiction in the City of Budapest, Hungary within six (6) months after the Dispute arose. Any shorter time limit provided by statute or other law remains unaffected.

17. Miscellaneous Provisions

Failure by 2in1Tour to enforce any provision(s) of this Agreement shall not be construed as a waiver of any provision or right. These Terms of Use, and all other aspects of use of the Site, shall be governed by and construed in accordance with the laws of Hungary.

These Terms of Use and the Liability Release, if applicable, constitute the entire agreement between You and 2in1Tour with respect to the Site. If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining Terms of Use shall remain in full force and effect. These Terms of Use inure to the benefit of 2in1Tour, its successors and assigns.

Nothing in this Agreement shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. Neither party shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action, that shall be binding on the other, except as provided for herein or authorized in writing by the party to be bound.

Private Polices
This is the web site of City Premium Services Kft.
Our postal address is
1223 Budapest, Nagytétényi út 190/b 1em. 2.

We can be reached via e-mail at hello@2in1tour.com or you can reach us by telephone at +36 30 670 0738
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.
We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, and opt-in newsletter.
With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, customize Web page content based on visitors’ browser type or other information that the visitor sends.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or unsubscribing from newsletter in preferences.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number.
Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them.
Consumers can access this information by e-mail us at the above address, write to us at the above address or logging into their account.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers.
Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number. With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.

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